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On October 7, 2019, businessmen Jonathan Soros and Jon Patricof pitched a concept for a new professional sports startup to four professional softball players who had traveled to Soros’s office in New York City. During the meeting, the two men laid out their vision for an innovative professional soft...

The 2007-09 Great Recession took a huge bite out of the U.S. restaurant industry as consumers ate out less often. Even during the subsequent economic recovery, ongoing financial concerns continued to depress the appetite for eating out. The casual dining sector, situated in the middle ground between...

In July of 2020, the National Hockey League (NHL) and the NHL Players’ Association (NHLPA) were negotiating an agreement on a return-to-play plan for the 2019-20 season interrupted by the COVID-19 pandemic. At the same time, the two parties were negotiating an agreement to extend the league’s collec...

On October 29, 2018, Indonesia’s Lion Air flight 610, a nearly new Boeing 737 MAX 8 jet, plunged into the Java Sea at 400 miles per hour, killing all 189 people on board. Eight days later Boeing issued a bulletin to all 737 MAX 8 and 737 MAX 9 operators stating that “erroneous angle-of-attack data” ...

Auswide, an Australian bank with a strong community focus, serves as the setting for a simple bookkeeping exercise that has students utilize the balance sheet equation to record a series of business transactions. Students are also asked to prepare an updated balance sheet as well as calculate net in...

In 2015, when Dan Schulman became CEO of PayPal, a digital payments company, many people thought of it as the button they clicked when paying for online purchases. In 2015, PayPal embarked on a new mission: using technology to democratize financial services. In Schulman’s words, it would “turn the ...

This case describes how leaders at Mud Bay, a chain of pet products based in Pacific Northwest, changed the way they operated their business from 2014 to 2017. They adopted a framework that included heavy investment in people with operational choices that leverage that investment by increasing produ...

Since 1917, American jobs have been classified by their skill level. “Unskilled work” was said to, “require no special training, judgment, or manual dexterity, but supply mainly muscular strength for the performance of coarse, heavy work dexterity.” It was the largest category of work and included m...

Lisa Baird became the commissioner of the National Women’s Soccer League (NWSL) on Tuesday, March 10, 2020. Then, COVID-19 upended the sports world. On Thursday, March 12, as sports leagues around the country canceled or postponed their seasons, she announced the NWSL was cancelling pre-season match...

The Beer Distribution Game, one of the oldest and most widely used management simulations, is now available online as an interactive multiplayer websim.