Distinguishes between search costs and transaction costs and identify how platforms reduce each type of friction. illustrates network effects in multi-sided platforms, including both same-side and cross-side effects, and understand their asymmetric nature. applies pricing theory for platforms to det...
Helps students understand the mindset of individuals that engage in fraud, and avoid making the same mistakes. The case is particularly relevant for understanding the incentives that lead to fraud in private companies.
Explores the challenges justice impacted people encounter when looking for a stable job. Explores the societal and economic impact of the fair chance hiring movement. Analyzes how a startup has incorporated a socially-conscious mission into its business model and how that mission might fair t...
On October 29, 2018, Indonesia’s Lion Air flight 610, a nearly new Boeing 737 MAX 8 jet, plunged into the Java Sea at 400 miles per hour, killing all 189 people on board. Eight days later Boeing issued a bulletin to all 737 MAX 8 and 737 MAX 9 operators stating that “erroneous angle-of-attack data” ...
Creates awareness on the importance of measuring workers’ financial wellness, enables discussion of the difference between market wages and living wages and highlight why benchmarking the market for frontline workers often results in high turnover, inability to focus on the job, low productivity and...
Demonstrates how a start-up can disrupt an established industry known for mediocre service and bad jobs with a good jobs strategy—a human-centered operations strategy that combines investment in frontline employees with carefully made operational choices and strong commitment to values, provides an ...
Focuses on the role of the learning curve in building competitive advantage, asking how SunPower can compete against rivals that are many times larger in an industry that is almost certainly subject to significant learning effects; and introduce students to the challenges inherent in investing in al...
Generates class discussion on the challenges entrepreneurs and startups face in commercializing a unique, niche-oriented technology, particularly when the funding that is available may well lead them down a less desirable strategic path.
Facilitates a discussion on how one of the world’s biggest car companies was able realize a faster time-to-recovery through superior supply chain visibility, rapid response efforts, and flexible supply allocation and production decisions.
Surfaces the multifaceted nature of organizational change processes; shed light on how resistance to change can be managed and overcome in a context with highly-skilled, semi-autonomous professionals; and, highlight the Three Lens Framework on organizational processes.
