Successful and ethical artificial intelligence programs take into account behind-the-scenes ‘repair work’ and ‘ghost workers.’
This convening introduced the HSI Lab on Employee Population Health
Technology isn’t taking jobs. It's taking tasks.
Successfully shifting to a remote workspace requires flexibility, a paper trail, and status checks to prevent personal burnout.
In their book “You Should Smile More,” six former Pepsi executives share insights and solutions to gender biases that push women out of the workforce.
Experts say those making decisions about AI should engage proactively with policymakers and consider worker voice and well-being.
Physical retailers should combine data-driven insights with human touch to create a seamless hybrid shopping experience, these B2B experts say.
One core operational improvement — moving from a “push” to a “pull” method of scheduling — can have large implications for organizations’ agility.
Fact-checker warnings work and are broadly popular, and other insights about social media moderation from an MIT expert.
Experts are poorer communicators in their own domain than nonexperts. MIT Sloan’s Miro Kazakoff offers ways to reverse that curse.
