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Smarter KPIs lead to better outcomes. Companies that revise their KPIs with artificial intelligence see greater financial benefit than those that do not, new research shows.

Jennifer DeSisto draws on the mentorship she’s received in her career to help other women get a seat at the table in the investment industry.

Machine learning tools only work if people use and trust them. To achieve this, developers and end users should have a back-and-forth conversation.

Researchers explore working with intelligent machines and what happens when culture meets globalization.

When employees contact an ombuds, what issues are raised — and which are most important to all stakeholders, including the organization?

Non-white workers, less educated workers, and those employed on a contract or freelance basis got less job training. The pandemic likely made it worse.