Now more than ever, retail success means focusing on relationships and loyalty programs, not transactions and discounts.
Today’s leaders must meet critical short-term business needs without neglecting long-term challenges for technology or organizational modernization.
Some automation displaces workers and lowers wages. A new report argues that taxing the right technologies could help remedy this.
U.S. acting Comptroller of the Currency Brian Brooks predicted a V-shaped recovery but said a second stimulus may still be needed.
Natural language processing analyzes textual data in milliseconds. Here’s how financial institutions gain competitive advantage with machine learning.
Sharing data within a company is vital to creating value. Curated content, designated channels, and repeatable controls are the ways to achieve "data sharing 2.0."
Ex-Google exec Megan Smith says an inclusive work climate leads to better business, research, and impact outcomes. Here are 4 ways to achieve that goal.
Revolutions in telehealth, pivoting to meet demand, and the rise of the “super app” led the annual MIT Platform Strategy Summit.
Microsoft CEO Satya Nadella talks about artificial intelligence, how technology can democratize expertise, and the perils of remote work in an attention economy.
Amid the chaos of 2020, some wisdom shone through. Here are words worth rereading from business leaders, scholars, and scientists.
