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“We’re socialized from the time we’re children to be excellent at everything all the time — and it’s exhausting.”
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Industrial robots do reduce jobs and wages — especially for workers in the automotive industry and certain parts of the country.
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On October 29, 2018, Indonesia’s Lion Air flight 610, a nearly new Boeing 737 MAX 8 jet, plunged into the Java Sea at 400 miles per hour, killing all 189 people on board. Eight days later Boeing issued a bulletin to all 737 MAX 8 and 737 MAX 9 operators stating that “erroneous angle-of-attack data” ...
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Susan M. Collins discusses managing inflation and AI in finance.
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This case describes how leaders at Mud Bay, a chain of pet products based in Pacific Northwest, changed the way they operated their business from 2014 to 2017. They adopted a framework that included heavy investment in people with operational choices that leverage that investment by increasing produ...
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In July 2015, MaryAnn Camacho joined Quest Diagnostics’s National Customer Service (NCS) organization as its Executive Director. Quest was the leading provider of diagnostic services and solutions in the United States. Camacho was hired to turn around an organization that had gone through a complex ...
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In July 2015, Managed by Q co-founder and CEO Dan Teran was trying to decide how best to grow the 15-month old on-demand office cleaning and maintenance company. As Teran saw it, Q, which differentiated itself from the competition by leveraging people and technology, could grow by acquiring customer...
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MIT Sloan research shows that unflagged but misleading content on Facebook was less persuasive, but more widely seen, and thus generated more COVID-19 vaccine skepticism than flagged misinformation.
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In the updated version of “Disciplined Entrepreneurship,” MIT Sloan’s Bill Aulet delves into the importance of knowing your customer, scaling your business, and more.
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New research from MIT Sloan shows stiffer penalties are needed to incentivize employers to pay workers a minimum wage.
