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Choose the human path for AI. John C Head III Dean Rick Locke on the future of work.

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51 - 60 out of 953
Cement Pouring
Teaching Resources Library Strategy

CEMEX: Globalization "The CEMEX Way"

By Donald Roy Lessard Cate Reavis

In June 2007, Mexico-based CEMEX became one of the world’s largest suppliers of building materials after attaining a majority stake in Australia’s Rinker Group. Just 24 months earlier, the company had acquired U.K.-based RMC. While CEMEX’s successful growth strategy could be attributed to its unique...

Nov 16, 2016
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Child writing in book with a pencil
Teaching Resources Library Leadership

Management Principles and the Washington, DC Public Schools (A): Choosing a Chancellor

By Leigh Hafrey Cate Reavis

The business career of MIT Sloan alumnus Victor Reinoso took an unlikely turn when he became Deputy Mayor for Education in Washington, DC, in November 2006. Once in office, Reinoso took a series of steps to remedy the problems confronting the DC public schools (DCPS), including making a recommendati...

Sep 6, 2011
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headphone set laying on keyboard
Teaching Resources Library Operations Management

Quest Diagnostics (A): Improving Performance at the Call Centers

By Zeynep Ton Cate Reavis Sarah Day Kalloch

In July 2015, MaryAnn Camacho joined Quest Diagnostics’s National Customer Service (NCS) organization as its Executive Director. Quest was the leading provider of diagnostic services and solutions in the United States. Camacho was hired to turn around an organization that had gone through a complex ...

May 1, 2017
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Crack in ground approaching Japan
Teaching Resources Library Operations Management

Nissan Motor Company Ltd.: Building Operational Resiliency

By David Simchi-Levi William Schmidt

Japan’s March 11, 2011 Great Tōhoku earthquake and tsunami was among the most damaging natural disasters on record. This case examines the organizational structure and operational decisions that allowed Nissan Motor Company to recover from the disaster more rapidly than its peers. In doing so, Nissa...

Aug 27, 2013
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Row of Solar Panels and Single Windmill
Teaching Resources Library Sustainability

First Solar

By Neil Thompson Jennifer Ballen

In the early 2010s, First Solar, a leading photovoltaic (PV) solar manufacturer, faced a series of challenges: expanding production by subsidized Chinese PV manufacturers; declining purchase subsidies in important European markets; and, declining prices for silicon, the key input raw material for it...

Sep 13, 2017
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MIT Sloan E62 Building
Teaching Resources Library Sustainability

Is It Easy Being Green?: MIT Sloan Considers the Opportunities and Threats of Sustainable Building

By John D. Sterman Ankita Kaulberg Bethany Patten

In early 2000, Dean Richard Schmalensee of MIT’s Sloan School of Management needed to make a decision that would shape the future of the school for decades to come. Sloan desperately needed a new building with great classrooms, faculty offices, study rooms for students, and dining. Schmalensee neede...

Feb 4, 2019
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Boston Blizzard
Teaching Resources Library Leadership

Sink or SWIM

By Lauren Ankeles Marine Lea Graham Roberta Pittore Priyanka Ramamurthy

After 11 months of planning, the Sloan Women in Management (SWIM) club co-presidents and two conference directors faced a difficult decision. The club's 3rd annual conference, aptly named "Dare to Fail: Taking Risks When it Matters Most", was scheduled to begin around the time a winter storm, fortif...

Jul 5, 2013
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Green sign with words arrowing pointing left next to words reading "Rock" and arrow pointing right next to words "Hard Place"
Teaching Resources Library Ethics

Harry Markham's Loyalty Dilemma (A)

By John Minahan Cate Reavis

Harry Markham, a pension fund investment advisor, is torn about whether to tell the board of trustees of the pension fund he is advising that he believes the value of their projected liabilities are actually much larger than what the actuaries say they are. Confronted by the differing viewpoints hel...

Oct 1, 2012
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Market Basket Store with cars in parking lot
Teaching Resources Library Operations Management

"We Are Market Basket"

By Zeynep Ton Cate Reavis

On July 18, 2014, the majority of Market Basket’s 200 non-unionized front office workers, another 300 warehouse associates and 65 truck drivers walked out on their jobs and spent the next six weeks protesting in front of the family-owned New England supermarket chain’s headquarters. Customers joined...

Mar 23, 2015
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Managed by Q
Teaching Resources Library Operations Management

Managed by Q

By Zeynep Ton Cate Reavis

In July 2015, Managed by Q co-founder and CEO Dan Teran was trying to decide how best to grow the 15-month old on-demand office cleaning and maintenance company. As Teran saw it, Q, which differentiated itself from the competition by leveraging people and technology, could grow by acquiring customer...

May 24, 2016
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