Whether it’s caused by culture clash, cultural inertia, or total toxic collapse, broken culture syndrome can sink an organization. But there’s a way out.
Extended silence during negotiations leads to better outcomes for both parties, according to new research led by Prof. Jared R. Curhan.
Firms that shift to a “domain mindset” can help fill customers’ needs while expanding their own business opportunities.
A workshop taught by two MIT Sloan experts explores race and gender in sports, drawing insights for diversity efforts in business management.
SPACE10’s Mikkel Christopher embraces crowdsourced innovation and everyday epiphanies.
A new book by MIT Sloan professor Catherine Turco explores how street-level markets are a central, and centrally important, social institution in American life.
Blockchain’s permanent record is one of its strengths, but it can cause problems for marketing strategies and consumer privacy.
A new study finds that artificial intelligence has been adopted unevenly in the U.S., with use clustered in large companies, industries such as manufacturing and health care, and certain cities.
Less-experienced contact center agents become more productive with assistance from generative artificial intelligence, a new study finds.
The work tasks that AI is least likely to replace are those that depend on uniquely human capacities, such as empathy, judgment, ethics, and hope.
