A new book by MIT Sloan professor Catherine Turco explores how street-level markets are a central, and centrally important, social institution in American life.
Blockchain’s permanent record is one of its strengths, but it can cause problems for marketing strategies and consumer privacy.
A new study finds that artificial intelligence has been adopted unevenly in the U.S., with use clustered in large companies, industries such as manufacturing and health care, and certain cities.
Less-experienced contact center agents become more productive with assistance from generative artificial intelligence, a new study finds.
The work tasks that AI is least likely to replace are those that depend on uniquely human capacities, such as empathy, judgment, ethics, and hope.
Whether it’s caused by culture clash, cultural inertia, or total toxic collapse, broken culture syndrome can sink an organization. But there’s a way out.
Extended silence during negotiations leads to better outcomes for both parties, according to new research led by Prof. Jared R. Curhan.
Firms that shift to a “domain mindset” can help fill customers’ needs while expanding their own business opportunities.
A workshop taught by two MIT Sloan experts explores race and gender in sports, drawing insights for diversity efforts in business management.
SPACE10’s Mikkel Christopher embraces crowdsourced innovation and everyday epiphanies.
