What is social circuitry?

A working definition from MIT Sloan

social circuitry (noun)

Processes, routines, and procedures that harness the work of individuals into collective action toward a common purpose.

Circuitry is a means of moving something available in one location — such as electrical power or brain signals — to another spot in need of supply. And just as an electrician wouldn’t design a complicated piece of electrical equipment with wires going every which way, the same goes for an organization’s social wiring.

“Social circuitry is not arbitrary or metaphorical” — it’s one of the traits of a winning management system, according to MIT Sloan senior lecturer Steven Spear.

A winning management system creates ways for people to individually solve problems for a collective purpose. For example, a correctly wired system might partition larger problems into smaller ones so problem-solving can occur in parallel, and more ideas are generated and able to flow among team members. But if that circuitry is incorrectly wired, Spear said, people end up spending their time and creative resources trying to figure out their roles within those processes and routines, “and hardly any [resources are] left for the real problems that we’re asked to solve.”

3 traits of a winning management system

Organizational Culture

Illustration of a business person sailing a boat with sails made of binary code

Future-Ready Enterprise Academy

In person at MIT Sloan

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